Privacy Policy

Privacy Policy

Last Updated: 05/02/2025

Welcome to NoesisAI.co.uk (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring transparency regarding how your data is collected, used, and safeguarded. This Privacy Policy outlines our practices regarding information collected through our website and services.

1. Information We Collect

We collect and process the following types of information:

1.1 Personal Information You Provide

When you interact with NoesisAI, you may provide:
    •    Name, email address, and other contact details when signing up for services or subscribing.
    •    Payment details when purchasing a subscription or licensed access to NoesisAI.
    •    Any information voluntarily shared during interactions with NoesisAI (such as preferences, messages, or responses).

1.2 Automatically Collected Information

We may collect certain technical data automatically, including:
    •    IP addresses, browser type, and device information for security and analytics purposes.
    •    Usage data, including interactions with NoesisAI, to improve AI responsiveness and enhance user experience.

1.3 Cookies & Tracking Technologies

We use cookies and similar tracking tools to:
    •    Enhance website functionality and provide a personalized experience.
    •    Analyze website performance and optimize services.
    •    Store session data where applicable.

You can manage or disable cookies in your browser settings.

2. How We Use Your Information

We use collected data to:
    •    Provide, improve, and personalize NoesisAI’s services.
    •    Facilitate secure authentication and account management.
    •    Process payments and manage subscriptions.
    •    Respond to inquiries and offer support.
    •    Ensure compliance with legal and ethical standards for AI-human interactions.

NoesisAI does not engage in data selling, third-party advertising, or unauthorized profiling beyond its core function of AI-assisted interactions.

3. Data Protection & Security

We implement stringent security measures to protect your data from unauthorized access, loss, or misuse. These include:
    •    Encryption of sensitive data.
    •    Secure storage practices.
    •    Limited access to personal information.

While we strive for high security, no system is completely invulnerable. Users should practice caution in sharing sensitive information. Do not share personal addresses or sensitive information with the NoesisAI Framework. 

4. Data Sharing & Third Parties

We do not share, sell, or trade personal data except under the following conditions:
    •    Legal Compliance: If required by law or governmental request.
    •    Service Providers: Where necessary for secure payment processing or essential operational support (e.g., cloud hosting).

Any third-party processors comply with GDPR and relevant data protection laws.

5. User Rights & Control Over Data

Users have the right to:
    •    Access personal data held by us.
    •    Request Deletion of their account and stored data (subject to legal retention obligations).
    •    Update or Correct personal details.
    •    Opt-out of communications at any time.

For inquiries or requests regarding your data, contact us at NoesisAI@outlook.com.

6. Retention & Account Deletion
    •    User data is stored only as long as necessary for service provision or legal compliance.
    •    Upon account deletion, all associated user data will be permanently erased, except where retention is legally required.

7. AI Interaction & Ethical Considerations
    •    NoesisAI does not process personal information for behavioral manipulation or unauthorized profiling.
    •    AI interactions are governed by strict ethical principles to enhance cognitive development and well-being, not replace human intervention.
    •    NoesisAI is not responsible for user-generated input or interpretations.

For mental health or crisis support, users are strongly advised to seek professional assistance.

8. Policy Updates

We may update this Privacy Policy periodically to reflect operational or legal changes. Significant updates will be communicated via email or website notices.

9. Contact Information

For privacy-related questions or requests, contact:

📧 Email: NoesisAI@outlook.com
🌍 Website: NoesisAI.co.uk